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Community Partners Overview

Community Partner Stakeholder Feedback - CAFE’ Pilot Test
DCFS is conductiong a test of an updated CAFE’ portal in a selected area. We welcome all requests and feedback from community partners within the test area. 

DCFS Community Partners are a collaborative network of regional and community organizations that can assist clients with varying levels of support, from providing information about DCFS services to guiding clients through the application process.

Current Community Partners are listed in the DCFS Parish Office Directory:

For additonal information, go to the I Am > Community Partner page.

Bronze Partner logo

As a Bronze level partner, partner responsibilities include the following:

  • Make informational material such as pamphlets and brochures available to the client. These materials will be provided to you by a DCFS Community Specialist.
  • Offer a computer if one is available for public use for applicants to enter their own information in the online application. It is not necessary for your staff to be available to answer questions.
  • Offer a paper application if the client is adamant about completing a paper application.
  • Provide applicants with a place that affords sufficient privacy to complete the application without compromising confidential information.
  • Offer a self-addressed stamped envelope to the client to mail an application and/or verification to a DCFS office. A DCFS Community Specialist will provide you with the envelopes.
  • May make other office equipment such as telephones, fax machines, copiers, etc. available to the applicants to carry out DCFS program business.

Silver Partner logo

In addition to the responsibilities listed under the Bronze level partner, partners must:

  • Make at least one computer available with Internet access for clients to enter their own information in the online application and have partner staff available to answer questions during the process.

Gold Partner logo

In addition to the responsibilities listed under the Bronze and Silver levels, partners must:

  • Have partner staff available to enter application information on behalf of the applicant upon request.

Community partners will not determine eligibility for DCFS program benefits. DCFS will be responsible for processing all applications completed at a community partner site. This includes interviewing the applicant, determining eligibility for benefits, and notifying applicants of the decision.

Interested in becoming a Community Partner?

Additional Questions?

  • Contact your dedicated Community Outreach Consultant or the Community Outreach Manager for more information.

Tri-Region 1 (Covington, Orleans, Thibodaux)
Shalonda Hill
O: 985-444-5041
C: 225-495-8211

Tri-Region 2 (Shreveport, Alexandria, Monroe)
Benjamin Williams Lacy
O: 318-362-3327 ext. 201
C: 225-846-1715

Tri-Region 3 (Baton Rouge, Lafayette, Lake Charles)
Malcolm Alfred
C: 225-846-1716

DEIB/Tribal Affairs & Community Outreach Manager
Heather Lewis
C: 225-364-1662

Our Community Outreach Team is eager to assist and will address all questions regarding community partnership.

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